The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
COMMERCIAL & NEGOTIATION SUPPORT
Unlike other hostels, all our contacts are in Germany. Also those who take the phone off at night by 2.
Achieving your business goals is our priority. Our flexible on-site and remote support provides you with competent development, methodology, centralised planning and resources for the areas where you need them most, using best-practice ITIL processes.
Standard Support targets in-house solutions
Over the last ten years, the company's growth has accelerated once again: In 2008, Safety Control GmbH was acquired in Mühldorf, and in 2013, Böhnke + Partner GmbH in Bergisch Gladbach. From 2013 to 2014, a new production site in India, a new logistics centre in Wuppertal and a building complex with expanded production and storage capacities for the production site in China were created. In 2016, Schmersal founded the new business unit tecnicum for services and at the end of 2017 a subsidiary in Japan.
Hosting support offers a number of benefits, including guaranteed availability of your systems, back-up and disaster recovery. Developed in collaboration with our hosting partner T-Systems, the Managed Multi Cloud offering offers you the best value for money for your cloud infrastructure and gives you the choice of how to operate your SAP solutions. It offers you the flexibility of a pay-as-you-go service with flexible monthly subscriptions, so no initial investment is required.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
The Do It variant shows the ERP user in a small window, where the next step in the SAP application has to be taken.
We offer support models tailored to your needs with flexible switching options.