Service Message
Identify areas for improvement and train the workforce for new technologies
We provide you with competent and experienced SAP consultants for all situations in the life cycle of an SAP system. From planning, through implementation, to operations - on-site or remote - our service can be found where you need it.
Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
Premium Services
Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
We are the contact person for all technical issues for SAP ERP and SAP Solution Manager and act as an interface between you and the hosting partner. It is available for regular voting by telephone, over the Internet and also on site.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
SAP assures users that they can focus on the real business and "leave the orchestration of continuous processes to the provider.".
In addition, SAP wants to optimise and extend support through new and innovative cooperation models.