Second-Level Support and Third-Level Support
Optimise your SAP environment today
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To sum up, we can say that both support services naturally overlap from time to time. Often, SAP Support team members are looking for an application management services solution to resolve an acute problem so that a similar problem can no longer occur in the future.
Efficient and timely SAP support today
We diagnose and resolve incidents, explain the causes of the problem. We analyse, evaluate and implement changes in business processes. We do SAP software update and develop additional applications (ABAP). We advise system users.
Based on our worldwide experience with SAP contract terms and licencing agreements, we identify the best licencing scenarios and customised contract design solutions for your business. We also provide advice and support throughout the negotiation process.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
As one of the few companies in the world, we have been awarded the title in the field of SAP Cloud Application Services - Strategic Supplier.
Please refer to a complete list of our software products.