Proven secure connections and data for highly regulated industries
Software Service for SAP (SAP BASIS)
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
We offer support in various areas, whether it is the maintenance of your ERP systems (e.g. SAP ECC, S/4HANA, C/4HANA), the operation or hosting or through the CPI monitoring. We also have experienced consultants in application support who have been working with SAP ECC and its previous versions for decades.
Dedicated Support Teams
But did you know that in our industry it is common to move a large part of the support services abroad? Not with us! Our support services are not only perfectly tailored to your needs. All of our contacts are based in Germany, including those who pick up the phone at night 2 and answer your questions. Nothing remains unexplained. Not even on weekends or late at night.
As a supporter, we cover all enquiries about application management and operation of your solution. Your request will be analysed in the first level and, if necessary, forwarded to the second or third level. In this case, our system engineers and application engineers take over and take care of the issue in a dedicated manner.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
Select Success Experience: With intensive support tailored to your individual requirements, you develop your innovative strength and realign your company.
Our consultants are always available - a dedicated team works on your system and has all the necessary skills and knowledge of the SAP modules your company uses.