Manage and control your SAP environment with ease and accountability
Increase your performance and productivity
Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
By delegating your SAP application management to a trusted AMS vendor, you enable your internal IT department to focus on its core competencies and realise innovation. This way, you can relieve the burden on your professionals and give them the opportunity to focus on more strategic tasks.
Building the foundation for your smart business
End-user support is typically run on two levels - help desk and key user. The help desk supports the horizontal functionality used in the broader user community, while key users support more specialised departments and specific functions within your organisation.
Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
NTT DATA RO offers development services and competent consulting services to IT service providers, system integrators, software companies and customers from various industries.
Whether SAP ERP, SAP S/4HANA, decentralised World Cup or decentralised EMM: We can support you well beyond the project duration if required.