Increase end-user satisfaction
Innovation and added value
By the way: The following button allows you to request an individual estimate with just two or three clicks. With Hosting Solutions, your system landscape is not only at all times maximum secured and up to date. At the same time, we believe that the protection, maintenance and maintenance of your systems should be predictable and therefore predictable.
If required, we can already provide first-level support for your IT landscape. On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
Tuning for high performance and scalability
In second- or third-level support we solve your problem tickets and incidents that cannot be solved in the first-level. For this we rely on our own consultants, who know your environment well and act quickly and competently.
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
The SAP base is built as a three-layer model and contains the following components: a database layer, an application layer and a presentation layer.
Giesecke & Devrient has automated user support for ERP processes with "Ondemand Personal Navigator".