SAP Support Guaranteed service levels for your operational security

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Guaranteed service levels for your operational security
Big changes cast their shadow: What next year will bring
As your partner, AXXIS offers services that allow you to maintain and extend your software to ensure that your solution is always ready for you, as best you can. In case of problems, you can rely on us to help you solve your problems efficiently and effectively. We help you troubleshoot your SAP system, contact SAP for system failures, and implement support packages. Our application maintenance support team is PCoE certified and provides cost-effective and customer-orientated global support for SAP Business One and SAP Business All-In-One solutions. We use SAP Solution Manager for all maintenance issues to track incidents, SLA compliance, and documentation of solutions for future reference purposes, and provide you with a proven and independent AMS support tool to ensure business continuity.

An investment in SAP MaxAttention helps you achieve your digital transformation through faster innovation cycles, smooth implementation, lower operating costs and higher business benefits. Discover the benefits.
Tailored to your needs
Our advice is in German, French or English. Important for you: We create the optimum utilisation of the given SAP standard and limit - where useful and feasible - the effort for special developments. The goal is always to develop a solution that meets your needs in France in a partnership process with maximum efficiency and to implement it in a timely manner.

Salt also supports Schmersal in Wuppertal with new processes and projects and, together with Schmersal, focuses on implementation close to the SAP standard. In addition to the high efficiency of standard processes and better maintainability, this is highly recommended and useful for upcoming SAP upgrades. The Salt consultants examine the relevant processes, explore the available options and evaluate the advantages and disadvantages of a conversion. For the challenges ahead, Schmersal continues to firmly plan with Salt Solutions’ IT and logistics expertise, particularly in the EWM area.

Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.

The advantage is clear! Our detailed analyses and reports provide your organisation and management with the necessary information to identify weaknesses in processes and the need for additional process know-how in the implemented application.

However, this is not always the case, and IT support in day-to-day business is usually the responsibility of the SAP system.
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