Cyber security and compliance
3rd Level Support
Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
The SAP Standard Support offer for On-Premise solutions will continue to exist. Users can continue to purchase basic support services for SAP solutions and maintain system operations and availability. SAP Enterprise Support continues to be the SAP-recommended support level for customers moving to SAP Cloud powered by SAP HANA, which guarantees SAP innovation and reliability in hybrid scenarios.
SAP Licence Support Centre
As one of the few companies in the world, we have been awarded the title in the field of SAP Cloud Application Services - Strategic Supplier. It is an award for companies that offer their customers the highest level of Application Management Support (AMS).
Our ORBIS-AMS-Agents will support your key users in all questions and problems related to daily business in your applications and SAP applications in jointly defined processes. You are relieving your IT department, which can focus more on innovation and new business requirements. The advantage is clear! Our detailed analyses and reports provide your organisation and management with the necessary information to identify weaknesses in processes and the need for additional process know-how in the implemented application. Through targeted training and process optimisation, you will be able to continuously improve the processes of your application in your company.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
Our support focuses on the smooth and economical use of SAP software to optimise your business processes.
This service is of course free of charge.