Choose your Success Experience Offer
MANAGED SERVICES
In order to support your existing teams, our central European technical service team is responsible for remote monitoring and technical interventions and 24/7 operation. This service has already been honoured several times for its customer satisfaction, and our 25-strong team is always on standby to be there for you when needed. Technical support includes: Technical Incident Handling - urgent support if SAP's stability or performance is impaired / Technical services on-demand / System check-up on demand.
SAP emphasises that SAP ONE support is not a separate support offering and therefore does not mean additional costs for users. SAP ONE support is provided via SAP Enterprise Support. SAP ONE Support complements SAP Enterprise Support and SAP already provides a comparable level of support for its two SAP subsidiaries, SuccessFactors and Ariba.
Identification of critical gaps and optimisation potential
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
The support team is the first and direct contact of your employees and can take care of the solution of the error that occurred immediately.
Take advantage of customised consulting services to help your business adapt to all the changes that come with digital innovation.