View the support package level of the installed software components
Variable pricing
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You can reduce the Queue selection. To do this, select the Support Package that should be the last in the queue. After that, the queue is recalculated. You can also start the recalculation explicitly with Queue. Note that you can only select Support Packages that are part of the software component you have selected (the mouse cursor will change its appearance accordingly). The support packages associated with the calculated queue are green. The highest support package of the previously selected software component is additionally marked with a green tick. The support packages that are no longer part of the queue are still visible in the list and can be selected again. If you want to set the queue for another software component, select New Component. Result You have defined a queue. Now insert the support packages in the queue [page 20]. Rules for the Queue The following rules apply to creating a Queue: If it is an FCS system, the first step is an FCS Support Package. If it is missing from the queue, it cannot be defined. Instead, you will receive an error message telling you the name of the missing FCS Support Package. You cannot insert an FCS support package in a non-FCS system (official state of delivery). Support packages for a selected component are queued in order. If support packages in the queue have connections to support packages of another component (further predecessor relationship, required CRT), the queue will be extended by additional support packages until all predecessor relationships are fulfilled. Note that the SAP Patch Manager takes into account the configuration of your SAP system and only adds support packages to the queue that can be inserted into your system.
Shift scheduling
The appropriate SAP Basis team provides support for 24/7 systems. One of the biggest advantages is, the team is familiar with the company infrastructure. They work with it on a daily basis and can provide quick solutions to concrete problems.
If regulations for the standardisation of SAP systems or tasks and procedures are in place, they must also be consistently complied with and their compliance must also be verified. In case of non-compliance, for example due to project influences or technological problems, the exception must be returned to the standard in a timely manner. Resources must be made available for this.
Some missing SAP basic functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
The services of an SAP Basis service provider can be performed remotely or, if desired, on-site directly at the customer's premises.
Furthermore, the output should be limited to the roles only.