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TROUBLE-SHOOTING
In this SAP Solution Manager training course, we teach you how SAP Solution Manager works. You will get the necessary know-how to implement SAP SolMan yourself.
In the past, when we deployed SAP environments, we first had to work out a detailed sizing and architecture and pass it on to the procurement team, which then ordered the systems and installed them in the data center. From there, it went on to the network team, the storage team, the operating system team, and the database team. So it was not uncommon for three to six months to pass between the architecture design and the installation of a new SAP system.
How is SAP Basis structured?
If we look at the question of standardisation, this concerns not only the administrative side of IT products, but also the standardisation and simplification of IT products offered by the SAP basis. For this purpose, tools such as ITIL for standardised tasks and the development of IT product and IT service catalogues have already established themselves to the greatest extent possible. These clearly describe the IT services provided. In addition to the definition of the service to be provided, the clear description shall include the identification of disclaimers and conditions that must exist. Also part of the service description is a price that can be composed of fixed and variable parts. This simplification and bundling of the product portfolios should also reduce the administrative burden when ordering, activating, changing, terminating and, of course, invoicing. The description of the IT services and the associated development of an IT product catalogue is the basis for standardisation, whether the recipient is an external or internal customer (e.g. a business unit). One difficulty is the definition of IT products, i.e. the pooling of IT services and resources. An orientation towards the idea of cloud computing can help. The characteristics of cloud computing are the provision of standardised services in terms of performance and type of performance, results-orientated services, provision of performance to a wide range of service customers, scalability, transaction-based billing and high risk of IT service failure.
Once the UPL is activated, you can access the usage data as follows: Solution Manager: BW Query 0SM_CCL_UPL_MONTH (other predefined Querys available) Managed System: Report /SDF/SHOW_UPL Based on the UPL's data collection, you can now use additional functionalities of the CCLM to depick, for example, proprietary developments that are unused for a long time. Do you know the UPL of SAP and already use it to gain more information about its existing system landscape?
With "Shortcut for SAP Systems" a tool is available that greatly facilitates some tasks in the SAP basis.
Instead, there is talk of a technology that will disrupt existing products, services, and even business models.
Although this procedure is very restrictive, which speaks for safety, it has the very great disadvantage that, in the creation phase, links which are actually desired are always blocked.