Define Queue
Management of databases
In the past, when we deployed SAP environments, we first had to work out detailed sizing and architecture and pass this on to the procurement team, who then ordered the systems and installed them in the data center. From there, it went on to the network team, the storage team, the operating system team, and the database team. So it was not uncommon for three to six months to pass between the architecture design and the installation of a new SAP system.
Different customers have different support requirements and concepts. We support them on-site as an extension of their internal team as well as through remote connections. Be it on an ad hoc basis (e.g. release upgrade, DB upgrade, optimization of Solution Manager) or on a permanent basis (e.g. monitoring of operations in SLR, fast reactions in defined exceptional cases, planned maintenance), we have the right team, the appropriate procedures (ITIL) and the modern tools to implement your requirements.
MaxDB
Only one transaction code can be entered here, otherwise a single role would always be searched, which includes all transactions searched for and is assigned to the respective user. However, since the transactions can also be assigned to the user via different roles, this would not be useful. If you use the above Input variants are also only considered transactions that have been maintained in the role menu. If it is not certain whether the transaction was entered in the menu or in the S_TCODE privilege object of the role, up to four transactions can also be checked by searching through the S_TCODE permission object. Important is the attention and appropriate use of the AND/OR relationship. After the query is executed, the roles that contain the requested transaction and are associated with the user are now displayed. If you use the search through the S_TCODE permission object, the following result page appears. When looking at the result, in addition to limiting the number of transactions that can be entered, another drawback of this variant becomes apparent: Although both associated roles are displayed, at first glance it is not possible to see which transaction is contained in which role. To do this, the roles would have to be considered individually. If more transactions with user assignment are to be identified at the same time and the role assignment is to be seen directly, the use of the transaction SE16N is recommended.
Faster problem solutions: With an SAP service provider, you usually get faster solutions to problems that arise. Through years of experience, experts can draw on a pool of solutions and know what is most efficient and best in each situation.
"Shortcut for SAP Systems" is a PC application that simplifies or even facilitates many activities in the SAP base.
The service catalogue must be structured in such a way that the criteria, which cannot be answered clearly, can be identified and subjected to continuous consideration.
With this blog post I would like to provide a little insight into exactly this area of work.