Controlling users and access rights
SAP System Copies
The basic SAP Basis operation includes the operational readiness of the SAP system, management of system changeability, configuration and administration of system profiles, analysis of system failures, operation and monitoring of technical interfaces, scheduling and monitoring of SAP standard jobs, and much more. The optional services as an extension include activities whose implementation and frequency depends on the existing system environment and which can be optionally booked (client copies, implementation of client transports and homogeneous/heterogeneous system copies, etc.). These include performing release upgrades, installing enhancement packages, adapting new printer types, device drivers or character sets, and much more.
The comprehensive analysis provides the pattern and roadmap for the next steps. This also includes the right sizing, the selection of the monitoring concept and the appropriate deployment model, i.e. on-premise, cloud or hybrid cloud. Only with this planning can you ultimately achieve the desired goal - with transparent costs.
Willingness for further training
As a member of the SAP Basis specialist team, your responsibilities will include the design, operation, administration, support and installation of an extensive SAP system landscape with over 50 systems for 17 universities and 2 institutions in Lower Saxony. Furthermore, you will monitor the SAP system landscape as well as its interfaces to external systems and carry out measures within the scope of software lifecycle management (e.g. note maintenance, support stacks, release upgrades) and change management (e.g. hardware migration, transport system and documentation). As part of the SAP Basis team, you will be the contact person for organizational and technical questions of the universities and in 3rd-level support for user inquiries.
If we look at the question of standardisation, this concerns not only the administrative side of IT products, but also the standardisation and simplification of IT products offered by the SAP basis. For this purpose, tools such as ITIL for standardised tasks and the development of IT product and IT service catalogues have already established themselves to the greatest extent possible. These clearly describe the IT services provided. In addition to the definition of the service to be provided, the clear description shall include the identification of disclaimers and conditions that must exist. Also part of the service description is a price that can be composed of fixed and variable parts. This simplification and bundling of the product portfolios should also reduce the administrative burden when ordering, activating, changing, terminating and, of course, invoicing. The description of the IT services and the associated development of an IT product catalogue is the basis for standardisation, whether the recipient is an external or internal customer (e.g. a business unit). One difficulty is the definition of IT products, i.e. the pooling of IT services and resources. An orientation towards the idea of cloud computing can help. The characteristics of cloud computing are the provision of standardised services in terms of performance and type of performance, results-orientated services, provision of performance to a wide range of service customers, scalability, transaction-based billing and high risk of IT service failure.
Use "Shortcut for SAP Systems" to accomplish many tasks in the SAP basis more easily and quickly.
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